At bikezzy.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or use our services.
By using bikezzy.com, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from you when you visit our website, create an account, make a purchase, or interact with our customer support.
a. Personal Information:
This includes information that can identify you as an individual, such as:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (e.g., credit card details or net banking information)
- Company name (for wholesale or bulk orders)
- Other information you provide (e.g., via surveys, feedback, or customer service interactions)
b. Non-Personal Information:
We may collect non-personal information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited on the site
- Referring URL
- Cookies and tracking technologies (e.g., Google Analytics)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and fulfill your purchases.
- To communicate with you regarding your orders, customer service inquiries, or to send important updates.
- To send promotional emails, newsletters, or offers (with your consent).
- To improve the functionality and user experience of our website.
- To customize content and advertisements to your preferences.
- To prevent fraud and ensure the security of our website and transactions.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing services) to help process your orders or provide services on our behalf.
- Legal Compliance: If required by law, we may disclose your information to comply with legal processes, enforce our terms and conditions, or protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of bikezzy.com, your personal information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
bikezzy.com uses cookies and similar tracking technologies to enhance your experience on the website. Cookies are small files stored on your device that help us:
- Remember your preferences and settings.
- Track your activity on the site to improve functionality.
- Analyze website traffic and behavior patterns.
- Provide personalized advertisements.
You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of the website.
5. Security of Your Information
We take reasonable measures to protect your personal information and ensure its confidentiality. These measures include encryption, secure payment gateways, and access controls. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
You have the right to:
- Access: You can request access to the personal data we hold about you.
- Update/Correct: You can update or correct your information through your account settings.
- Delete: You can request to delete your account or personal data by contacting us directly.
- Opt-Out: You may opt-out of receiving marketing emails by following the unsubscribe link in our communications.
- Withdraw Consent: You may withdraw your consent to the processing of your data, where applicable.
To exercise any of these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to bikezzy.com. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of those websites before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy shall be subject to the jurisdiction of the courts in Delhi.